What is the address of the Heuvelpoort car park?

The address of the Heuvelpoort car park is Heuvelpoort 353. If you enter this address into your sat-nav, it will take you to the entrance to the car park.

How do I get to the Heuvelpoort car park?

The Heuvelpoort car park is situated in the centre of Tilburg. When you drive into Tilburg, follow the signs for the centre. You will then reach the car park via Spoorlaan and Heuvelring. The entrance and exit to the car park are on Piusplein. If you’re using sat-nav, enter Heuvelpoort 353.

What are the opening hours of the Heuvelpoort car park?

The Heuvelpoort car park is open 24 hours a day, 7 days a week. After the shops have closed, the car park is only accessible to visitors who have parked their cars there.

What is the maximum length of time I can park in the Heuvelpoort car park?

The Heuvelpoort car park has no maximum parking time.

What are the charges for the Heuvelpoort car park?

From Monday to Friday, you pay €3.00 per hour at the Heuvelpoort car park. You are charged €0.30 per 6 minutes. On Saturdays and Sundays, you pay €3.75 per hour. You are charged 0.50 cents per 8 minutes. This makes the Heuvelpoort car park the fairest car park in Tilburg. The daily rate is €20.

How and where can I pay at the Heuvelpoort car park?

You can pay in various ways and at several locations. See the options below: – At the payment terminals at the Heuvelring and Piusplein exits, you can pay by Visa, Mastercard, Maestro (your standard debit card), cash, or via the Stadsparkeren app or card. – At the exit barrier, you can pay by Visa, Mastercard, Maestro or via the Stadsparkeren app or card. With Stadsparkeren, you can pay for parking digitally at the Heuvelpoort car park. You pay digitally using a card or the app. You can find more information about Stadsparkeren here. The Heuvelpoort car park has a partnership with various restaurants in the area. When you come to eat at one of the participating restaurants, you can park for free or at a reduced rate. When you pay your bill, you’ll receive an exit ticket for the car park.

How many parking spaces are there in the Heuvelpoort car park?

The Heuvelpoort car park has 375 parking spaces. Of these, 10 spaces are equipped with a charger for electric vehicles with a charging capacity of no less than 22 kW. So you can charge your vehicle very quickly! The cost for electric charging is €0.71 (including VAT) for the initial connection charge and €0.65 (including VAT) per kWh.

Will my car or van fit in the Heuvelpoort car park?

The Heuvelpoort car park is spacious and has a flat, wide entrance. The car park is suitable for vehicles up to 2 metres high. This means that delivery vans and smaller commercial vehicles can also fit inside. The parking bays are between 2.20 metres and 3.20 metres wide. There is therefore plenty of space to drive in and out comfortably and to park easily. This also applies to the spacious entrance and exit.

What is the maximum clearance height at the Heuvelpoort car park?

Vehicles with a maximum clearance height of 2 metres are permitted in the car park. In addition, the parking bays are between 2.20 metres and 3.20 metres wide.

How safe is the Heuvelpoort car park?

Outside shop opening hours, the Heuvelpoort car park is only accessible to visitors who have parked their cars there. At these times, the car park is closed to outsiders by electric gates. You can gain access to the car park by inserting your parking ticket into the card reader. The car park is also equipped with extensive CCTV surveillance and features innovative LED lighting to create a sense of security.

Can I leave my valuables in the car?

Unfortunately, we cannot offer any guarantees, and you park at your own risk. We advise you not to leave any valuables in your car.

I’d like to take out a season ticket for the Heuvelpoort car park. What are the options?

You can take out a subscription that best suits your personal circumstances. For example, you can opt for the 24/5 subscription: park in the car park 24 hours a day from Monday to Friday. For 98 euros a month, you can use the car park from Monday to Friday, regardless of the time of day or how long you park for. From 1 August 2023, the 24/7 subscription will also be available. With the 24/7 subscription, you can park all week round (including at weekends) at the Heuvelpoort Car Park in the heart of Tilburg. This applies regardless of the time of day or the duration of your stay, and costs €129 per month. Do you live near the Heuvelpoort Car Park and are you looking for a secure parking space just round the corner? Then choose the residents’ subscription. For €35 a month, you can use the car park on the following days: Monday to Wednesday from 5.00 pm to 9.00 am Thursday to Sunday from 9.00 pm to 9.00 am Please contact us at heuvelpoort@whitelbl.nl or call 013 5353275 during office hours. We’d be happy to provide you with information on availability and options.

I’ve lost my parking ticket. What should I do now?

Have you lost your parking ticket? If so, you will be charged the daily rate of €20.

Which areas of the city can I reach on foot from the Heuvelpoort car park?

When you walk out of the Heuvelpoort car park, you’ll find yourself right in the centre of Tilburg. Here you’ll find the main shopping area, plenty of restaurants and bars, and cultural hotspots such as the 013 music venue and Theaters Tilburg. There are also a number of other great areas within walking distance. The Dwaalgebied, with its local shops and trendy eateries. The revitalised Spoorzone, with its industrial character and culinary surprises. And don’t forget the bustling Piushaven, with its waterside terraces. Explore Tilburg easily on foot from the Heuvelpoort car park. Wherever you need to go in the city centre, you’ll always be there within a few minutes from this car park.

How do I get into the car park after the shops have closed?

When the shops in the city centre are closed, the car park is also closed to people who are not parking there. You can gain access to the car park via the card readers at both entrances (Piusplein and Heuvelring).

What are the costs of charging electric vehicles?

The following charges apply for charging electric vehicles (in addition to the standard parking charge): €0.71 (including VAT) start-up charge and €0.60 (including VAT) per kWh.

Privacy Statement

Privacy Policy of Heuvelpoort Hotel B.V.

Heuvelpoort Hotel B.V. (hereinafter: Heuvelpoort), with its registered office at Heuvel 37, (5038 CP) Tilburg, with Chamber of Commerce number: 18072526, is responsible for the processing of personal data as set out in this privacy statement. We process information about individuals on a daily basis in order to provide our services. We handle your data with care and are committed to transparency regarding its processing. In this privacy statement, you can read more about how we process your data.

1 What personal data do we process, and for what purpose?

Heuvelpoort processes various categories of personal data for different purposes. Heuvelpoort processes your personal data because you use our services and/or because you provide it to us yourself.

Guests:

When you book an overnight stay, we are legally obliged to process your first name and surname, date of arrival, type of ID/travel document, date of departure and country of origin. In addition, Heuvelpoort is legally obliged to verify your identity. In this regard, we may also store a copy of your identity document, excluding your BSN number.

Furthermore, when you make a booking for an overnight stay, reserve a table at the restaurant, hire a meeting room or organise an event, you are entering into a contract with Heuvelpoort. In order to fulfil the agreement, in addition to the personal data required by law when booking an overnight stay, we also process your gender, date of birth, telephone number, email address, nationality, payment details and, where applicable, your ALL (Accor Live Limitless) membership details.

When you make a booking at our restaurant or sauna, or to hire a meeting room, we may process your first name, surname, telephone number and/or email address.

In addition, we may ask you for further details in order to provide our services, such as dietary requirements or other preferences. This data will only be processed if you have given your consent.

Cookies

Our website uses cookies. Cookies are small pieces of information stored on your computer by your browser. We use functional cookies to make the website more user-friendly for visitors. We also use analytical cookies, for example to analyse visitor statistics.

Under the law, we are permitted to store cookies on your device if they are strictly necessary for the website to function (so-called functional cookies). For all other types of cookies, we need your consent. When you visit the website, a notification will appear asking you to accept cookies, and further information will be provided about the cookies in question.

If you do not accept cookies or set your browser not to accept cookies, this may mean that you are unable to make full use of our website.

CCTV

Heuvelpoort has a legitimate interest in using CCTV in public areas, where necessary, to secure its premises and protect its guests and staff. Through CCTV footage and audio recordings, Heuvelpoort gains an insight into people’s activities.

Heuvelpoort does not make decisions based on automated processing regarding matters that may have (significant) consequences for individuals. CCTV footage is automatically deleted after three weeks, unless it has recorded an incident that is still under investigation.

2 Partners

Heuvelpoort does not share your data with third parties, except in the following circumstances:

where this is necessary for the performance of the contract. For example, we use a third party to process (online) payments, as well as subcontractors, our franchisor and suppliers.
when third parties process personal data on our instructions and in accordance with our policy. Examples include our IT suppliers and IT system administrators. Heuvelpoort has entered into a data processing agreement with these parties to ensure the same level of security and confidentiality for your data. Heuvelpoort remains responsible for these processing operations.
where, on the basis of a legal obligation, it is necessary for Heuvelpoort to share data. Examples include fraud investigations, national statistical surveys, tax inspectors, and local authorities in connection with tourist tax.
where this is stated at the time you provide us with your personal data.

Some of these partners process personal data outside the European Economic Area. Personal data will only be transferred to a country outside the European Economic Area if the legal requirements are met.

3 How long do we keep your data?

Heuvelpoort does not retain your personal data for any longer than is strictly necessary to fulfil the purposes for which your data is collected. Most data is retained in accordance with a statutory retention period. Examples include the personal data contained in our financial records, for which the statutory retention period of 7 years applies.

When you make a restaurant booking via our online booking system, your booking is automatically deleted after two years. However, a copy of your ID is destroyed immediately once you have checked out.

If you have any questions about retention periods, please do not hesitate to contact us.

4 Exercising rights

You have the right to access, correct or delete your personal data. You also have the right to withdraw any consent you may have given for the processing of your personal data, or to object to the processing of your personal data by Heuvelpoort, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organisation specified by you. You can send a request to access, rectify or erase your personal data, a request for data portability, or a request to withdraw your consent or object to the processing of your personal data to privacy@mercure-tilburg.nl

We will respond to your enquiry as soon as possible. Heuvelpoort would also like to point out that you have the option of lodging a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-on

5 Security

Heuvelpoort takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unauthorised disclosure and unauthorised alteration. For example, our booking systems, payment system and terminals are PCI-compliant, and our staff undergo PCI training. If you feel that your data is not properly secured or there are indications of misuse, please contact us at privacy@heuvelpoort.n

6 Miscellaneous

This privacy statement complies with the General Data Protection Regulation. We reserve the right to update this privacy statement from time to time. The latest version will be published on our website. We therefore recommend that you review the privacy statement regularly.

7 Contact

If you have any questions about the content of this privacy notice, please contact us at privacy@heuvelpoort.nl

Benefits

Located in the very heart of the city centre

Pay per 6 minutes

Open 24/7

Optimal security

Ample parking spaces

Easy entry and exit with number plate recognition

10 electric charging points

Watch the video

Special offers and bundle deals

Unfortunately, we don’t have any special offers at the moment

Frequently Asked Questions questions

What is the address of the Heuvelpoort car park?
The address of the Heuvelpoort car park is Heuvelpoort 353. If you enter this address into your sat-nav, it will take you to the entrance to the car park.
How do I get to the Heuvelpoort car park?
The Heuvelpoort car park is situated in the centre of Tilburg. When you drive into Tilburg, follow the signs for the centre. You will then reach the car park via Spoorlaan and Heuvelring. The entrance and exit to the car park are on Piusplein. If you’re using sat-nav, enter Heuvelpoort 353.
What are the opening hours of the Heuvelpoort car park?
The Heuvelpoort car park is open 24 hours a day, 7 days a week. After the shops have closed, the car park is only accessible to visitors who have parked their cars there.
What is the maximum length of time I can park in the Heuvelpoort car park?
The Heuvelpoort car park has no maximum parking time.
What are the charges for the Heuvelpoort car park?
From Monday to Friday, you pay €3.00 per hour at the Heuvelpoort car park. You are charged €0.30 per 6 minutes. On Saturdays and Sundays, you pay €3.75 per hour. You are charged 0.50 cents per 8 minutes. This makes the Heuvelpoort car park the fairest car park in Tilburg. The daily rate is €20.
How and where can I pay at the Heuvelpoort car park?
You can pay in various ways and at several locations. See the options below:

– At the pay stations by the Heuvelring and Piusplein exits, you can pay by Visa, Mastercard, Maestro (your standard debit card), cash, or via the Stadsparkeren app or card.

– At the exit barrier, you can pay by Visa, Mastercard or Maestro, or via the Stadsparkeren app or card.

With Stadsparkeren, you can pay for parking digitally at the Heuvelpoort car park. You pay digitally using a card or an app. More information about City parking can be found here.

The Heuvelpoort car park has a partnership with various restaurants in the area. If you come to eat at one of the participating restaurants, you can park for free or at a reduced rate. When you pay your bill, you will receive an exit ticket for the car park.
How many parking spaces are there in the Heuvelpoort car park?
The Heuvelpoort car park has 375 parking spaces. Of these, 10 spaces are equipped with a charger for electric vehicles with a charging capacity of no less than 22 kW. So you can charge your vehicle very quickly! The cost for electric charging is €0.71 (including VAT) for the initial connection charge and €0.65 (including VAT) per kWh.
Will my car or van fit in the Heuvelpoort car park?
The Heuvelpoort car park is spacious and has a flat, wide entrance. The car park is suitable for vehicles up to 2 metres high. This means that delivery vans and smaller commercial vehicles can also fit inside. The parking bays are between 2.20 metres and 3.20 metres wide. There is therefore plenty of space to drive in and out comfortably and to park easily. This also applies to the spacious entrance and exit.
What is the maximum clearance height at the Heuvelpoort car park?
Vehicles with a maximum clearance height of 2 metres are permitted in the car park. In addition, the parking bays are between 2.20 metres and 3.20 metres wide.
How safe is the Heuvelpoort car park?
Outside shop opening hours, the Heuvelpoort car park is only accessible to visitors who have parked their cars there. At these times, the car park is closed to outsiders by electric gates. You can gain access to the car park by inserting your parking ticket into the card reader. The car park is also equipped with extensive CCTV surveillance and features innovative LED lighting to create a sense of security.
Can I leave my valuables in the car?
Unfortunately, we cannot offer any guarantees, and you park at your own risk. We advise you not to leave any valuables in your car.
I’d like to take out a season ticket for the Heuvelpoort car park. What are the options?
You can take out a subscription that best suits your personal circumstances. For example, you can opt for the 24/5 subscription: park in the car park 24 hours a day from Monday to Friday. For 98 euros a month, you can use the car park from Monday to Friday, regardless of the time of day or how long you park for. From 1 August 2023, the 24/7 subscription will also be available. With the 24/7 subscription, you can park all week (including at weekends) at the Heuvelpoort Car Park in the heart of Tilburg. This applies regardless of the time of day or the duration of your stay, and costs €129 per month.

Do you live near the Heuvelpoort car park and are you looking for a secure parking space just round the corner? Then opt for the residents’ subscription. For 35 euros a month, you can use the car park on the following days:
- Monday to Wednesday, 5.00 pm to 9.00 am
- Thursday to Sunday, 9.00 pm to 9.00 am
Please get in touch via heuvelpoort@whitelbl.nl or call us on 013 5353275 during office hours. We’d be happy to provide you with information about availability and options.
I’ve lost my parking ticket. What should I do now?
Have you lost your parking ticket? If so, you will be charged the daily rate of €20.
Which areas of the city can I reach on foot from the Heuvelpoort car park?
When you walk out of the Heuvelpoort car park, you’ll find yourself right in the centre of Tilburg. Here you’ll find the main shopping area, plenty of restaurants and bars, and cultural hotspots such as the 013 music venue and Theaters Tilburg. There are also a number of other great areas within walking distance. The Dwaalgebied, with its local shops and trendy eateries. The revitalised Spoorzone, with its industrial character and culinary surprises. And don’t forget the bustling Piushaven, with its waterside terraces. Explore Tilburg easily on foot from the Heuvelpoort car park. Wherever you need to go in the city centre, you’ll always be there within a few minutes from this car park.
How do I get into the car park after the shops have closed?
When the shops in the city centre are closed, the car park is also closed to people who are not parking there. You can gain access to the car park via the card readers at both entrances (Piusplein and Heuvelring).
What are the costs of charging electric vehicles?
The following charges apply for charging electric vehicles (in addition to the standard parking charge): €0.71 (including VAT) start-up charge and €0.60 (including VAT) per kWh.